Our Quality Commitment
Metatech (S) Pte Ltd is committed to providing excellent electronic components & products that comply with all applicable requirements, achieving the highest customer satisfaction at all times and creating value for our stakeholders.
This goal is achievable through our team's commitment at all levels by adopting a culture of operating an effective quality management system that meets the requirements of ISO 9001:2015 and continually improving it in our daily activities.
Our Quality Principles
Customer Focus
We prioritize customer needs and strive to exceed expectations through reliable products and exceptional service.
Compliance & Standards
All products meet applicable industry standards and regulatory requirements for quality and safety.
Continuous Improvement
We regularly review and enhance our processes to ensure ongoing quality system effectiveness.
Stakeholder Value
Creating sustainable value for customers, employees, suppliers, and shareholders through quality excellence.
Implementation & Monitoring
Our quality policy is implemented through:
- Regular training and awareness programs for all employees
- Systematic monitoring of key performance indicators
- Periodic management reviews to assess effectiveness
- Continuous feedback mechanisms from customers and stakeholders
- Proactive risk management and opportunity identification
Management Commitment
Top management at Metatech is fully committed to:
- Providing necessary resources for the quality management system
- Ensuring the policy is understood, implemented, and maintained
- Promoting a culture of quality throughout the organization
- Leading by example in all quality-related matters